Non-Target Integrations
Hitachi ID Management Suite® is integrated with a broad variety of IT infrastructure components that, while not ID management or password management targets, are critical to the success of the project:
- Meta directories (read, update user object data):
- Microsoft / ILM.
- Open API (application programming interface) for others.
- E-Mail systems (send e-mail, manage mail folders and ACLs):
- Microsoft Exchange.
- Novell GroupWise.
- Lotus Notes.
- HP/Samsung OpenMail.
- Open API (application programming interface) for others.
- Call tracking, eSupport systems (create/update/close tickets):
- Axios Assyst
- BMC (formerly NAI) Magic (any version)
- CA Unicenter Help Desk
- Clarify eFrontOffice (currently just version 8)
- FrontRange HEAT (any version)
- HP Service Desk
- Peregrine ServiceCenter (any version)
- BMC/Remedy ARS (any version)
- Siebel ERM (any version; using web services)
- SupportSoft (any version; using web services)
- Tivoli Problem Management / Service Desk (any version)
- ... and more
- Authentication systems (manage tokens, authenticate passcodes):
- RSA / SecurID.
- Vasco.
- Secure Computing SafeWord.
- Others using either native APIs (application programming interfaces) and RADIUS.
- Biometric voice print verification:
- Nuance.
- Vocent.
- VoiceVantage.
- Hard disk encryption (reset local password):
- PointSec.