Benefits: Productivity
Password Management
P-Synch® eliminates user down-time through password synchronization and self-service password reset:
- Users with synchronized passwords experience fewer password problems, and so have less down-time.
- Users who still have a password problem can resolve it themselves, 24x7, at any location. This eliminates waits for help desk service, which may not always be available, or may be very busy and cause the user to wait in a queue.
Reduced Signon
P-Synch/SSO® reduces the number of times that a user must type his ID and password every day. Individual logins are only slightly faster, but the savings can amount to significant productivity when scaled up across many logins per day, many days per year and many employees in the organization.
User Provisioning
ID-Synch® eliminates long wait times for new users, and for users who need new access rights:
- New users are provisioned more quickly, though automation and the self-service workflow. Delays of days or weeks, needed to onboard new users with manual processes, are replaced with processes that take just a few hours.
- When users change job responsibilities, they can request new access rights for themselves -- or their peers or managers can make requests on their behalf. Requests are routed to suitable stake-holders and approved in a self-service manner, eliminating delays due to waiting for IT resources to review and apply required changes. As a result, when users need something new, they can get it in minutes or hours, not days or weeks.
Active Directory Group Membership Management
Users no longer need to call the help desk and make complex requests for access to shares, folders and other network resources. Requests and approvals can be handled in a self-service fashion, on-line, and take hours rather than days to enter, authorize and implement.