Definition of Assisted Password Reset
An Assisted Password Reset is a password reset accomplished by interaction between the user and a support analyst, typically over a telephone.
Too many passwords?
Is your help desk slammed by password reset calls?
Read more about P-Synch.
Still waiting for a new account?
Does it take too long to provision new users with accounts? Are your systems cluttered with orphan accounts?
Read more about ID-Synch.