Hitachi ID Career Opportunities

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Note: this position is still open, as of Monday, October 13, 2008

Are You A GURU In Software Support?

Enterprise Applications Support - Calgary

Job ID: 999-38

Start Date: ASAP!

Time Period: Permanent

The Good Stuff

Extended medical, dental and visioncare plan paid by the employer.
RRSP plan with employer contributions.
3 weeks of paid annual vacation.
Extensive social activities.
Challenging work, opportunity to learn .. a lot.
Great work environment (at least that's what we're told!)
Training and experience to pursue an internal career progression from Support to Implementation to Technical Architecture.

The Gig

You will be working closely as part of an integrated team assisting our customers (IT administrators) with our software. you will be doing high-level support remotely via telephone and e-mail. As the nature of the problems encountered are challenging to resolve, you can expect to handle between 2-6 contacts per day with an emphasis on quality - not quantity. Hooray!

What you need

Have 3+ years of full-time experience.
Degree from accredited university or college in related field.
Have strong verbal and written communication skills.
Be familiar with Windows NT, 2000, 2003 and UNIX server administration.
Have experience with deploying web applications.
Have familiarity with IIS and/or Apache, Active Directory and at least one SQL-based DBMS server.
Understand TCP/IP networking, HTTP(S) and HTML.
Be curious, adaptable and have a passion for learning.
Be a team player.
Be willing to travel.

Where

Calgary, Alberta, Canada

How we pick

Qualified applicants will be contacted within one week for a 10-15 minute preliminary interview. This may be followed by a second (2-3 hour) interview and test, to validate the above qualifications.

How to apply

Send a resume by e-mail to jobs@Hitachi-ID.com. Be sure to include both "Job ID 999-38" and "Enterprise Applications Support - Calgary" in the subject line. For technical positions, the resume must be either ASCII text or in PDF format. For other positions, MS-Word is also acceptable.

About Hitachi ID

Hitachi ID is a leading provider of identity management solutions. Hitachi ID's solutions offer comprehensive password management, user provisioning, account provisioning and access management capabilities that provide organizations with improved security, increased productivity and effective policy compliance management. Hitachi ID's product suite has a wide range of licensed users ranging from mid-sized companies to global enterprise installations with hundreds of thousands of users.

Customers include Ford Motor Company, Sears Roebuck, Kimberly-Clark Corporation, United Technologies Corporation, Wendy's International, NCR Corporation, Schering-Plough Pharmaceuticals, Symantec, Cadence Design Systems, Washington Mutual, Pfizer, Best Buy, Bristol-Myers Squibb, Northwest Airlines, MetLife, Maytag, Pitney Bowes and more.